Cancellation and Refund Policy
Effective Date: 15-12-2024
1. Cancellation Policy
You may cancel your order within 24 hours after placing it for a full refund. After this period, cancellations may not be accepted.
2. Refund Policy
- Eligibility for Refunds: To be eligible for a refund, items must be unused and in their original packaging.
- Refund Process: To initiate a refund, contact us at info.nexusexportify.com . Once we receive your request, we will process it within 7 days.
3. Non-Refundable Items
Certain items may be non-refundable due to hygiene reasons or custom orders.